Solutions Architect

Sales Team | San Francisco, CA

Help shape technology for the world! With over a billion files saved daily across 500 million devices, Dropbox is changing the way people think about their files, both at home and at work.

As a Solutions Architect for our Strategic and Core sales teams, you’ll play a huge role in helping companies understand the value of Dropbox for Business. It’ll be your mission to demystify technology, optimize the sales process, and bash down any technical barriers that keep our customers from evaluating and adopting Dropbox.

Responsibilities

Know every detail of Dropbox for Business (including our third-party integrations), and understand how enterprise solutions are managed and secured
Support the Direct Sales team with technical product knowledge and objection handling in customer meetings, with travel as required
Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success
Help the Sales team move toward closing by making customer product trials a positive experience
Respond to technical questions in RFIs and RFPs

Requirements

Bachelor’s degree or higher in computer science or engineering
Outstanding communication skills with everyone from end users to C-level executives
A deep understanding of computing systems and principles, particularly around the delivery of hosted services
At least 2 years of enterprise software or SaaS experience, with a demonstrated track record of success
A strong desire to learn in a rapidly growing and dynamic startup environment
US work authorization