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Localization Project Manager

Product Management Team | Dublin, Ireland

Dropbox is changing the way that businesses are sharing and collaborating. More than 300 million people around the world, from individuals and small teams to large enterprises, trust Dropbox with their most treasured information, uploading over 1 billion files every day. We're building the next great technology company and are just getting started!

We're looking for a Localization Project Manager to join us in Dublin. This is a pivotal role, helping to ensure we're providing a first class experience for our users in EMEA.

Responsibilities

  • Develop strong vendor relationships through excellent communication and vendor interfacing skills
  • Responsible for coordination of the Linguistic Review program at Dropbox and across vendor teams.
  • Understand challenges in the localization process and lead broad language quality improvement initiatives at the language and team level, as well as upstream.
  • Manage day to day localization projects through translation vendors.
  • Partner with cross-functional teams to coordinate priority EPD work streams for i18n including coordination on product launches, new features, marketing, new languages, QA, etc
  • Work closely with Language Specialist and Language Managers to maintain linguistic and functional quality
  • Facilitate feedback from Language Specialist / Vendors and ensure their feedback is captured, validated, and implemented.
  • Coordinate with Dropbox’s quality vendor resource and drive quality projects to ensure localization quality and monitor language quality data.
  • Perform quality assurance responsibilities, including answering translator queries, training translators and revisers on linguistic concepts, communicating with team on repeated errors
  • Provides general support to team members, team goals/ initiatives, and contributes to overall process review and improvements

Requirements

  • Bachelor’s degree (minimum)
  • Previous project management experience within the translations industry, Localization Project Management experience preferred
  • The candidate must be an active Dropbox user and familiar with our mobile and web products
  • Excellent written and oral communication skills
  • Detail-oriented, organized, thorough, accurate, and able to work quickly and steadily in a focused manner
  • Able to deal with frequent change, delays, interruptions, and unexpected events
  • Demonstrates initiative, persistence, ability to problem solve, and enthusiasm for learning new skills. Offer creative thinking and solutions.
  • Strong ability to multitask, prioritize, and work independently with minimal supervision
  • Willing to travel as needed
  • Preferred Skills:
  • Fluency in an additional language is a plus
  • Knowledge of CAT (computer-aided translation) tools
  • Understanding of agile framework
  • Knowledge of software development cycle
  • Strong computer and desktop publishing skills

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