Quality Assurance Engineer

Engineering Team | San Francisco, CA

As a Quality Assurance Engineer, you will work with a number of teams at Dropbox to maintain a high level of quality in the product. You will be joining a small team at a critical time to define the role and presence of Quality Assurance at Dropbox. Some projects that Quality Assurance Engineers are currently working on are: finding the most efficient ways to test the Dropbox product across dozens of platforms, designing the best ways to manage and incorporate quality feedback from Dropbox’s massive (300+ million) user base, identifying and smoothing out user pain points in the Dropbox product, growing a high-quality QA team and defining the QA mission, and lastly, testing, testing, testing!

Responsibilities

Ensure that Dropbox software is awesome and high-quality
Write and execute test plans, file bugs, and communicate with the team about issues
Identify and execute on opportunities to improve the QA process
Expand our end-to-end automated test coverage and build tools to help us test more efficiently
Interact with users to triage inbound bug reports and reproduce reported issues
Work with Engineering, User Ops, and Product Management teams to identify high-impact issues

Requirements

General facility with technology, able to learn new technologies quickly
Highly detail-oriented
Excellent communication skills
Fun to work with, gets along with others and is able to work effectively in a team
Commitment to quality and a positive, collaborative attitude and approach to testing
Extremely self-motivated; able to identify opportunities for improvement and tackle them, without external direction
Comfortable working in a fast-paced, constantly changing atmosphere
Smart and gets things done
At least 2-3 years of experience in quality assurance or equivalent
Bachelor's degree in a technical field preferred
Programming experience, especially in a professional setting, a plus
Test automation experience a plus