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Why don’t I see the Dropbox badge?

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New collaboration features!

Now you can collaborate with your colleagues, straight from the apps that power your work. See if team members are viewing or editing a Microsoft Office file right from the desktop, through the new Dropbox badge.

Get early access to this feature, or learn more about the Dropbox badge.

The Dropbox badge makes collaboration just a little easier. By showing you information about who’s currently working in a shared file with you, you can keep track of updates, save versions of the document, and much more. The Dropbox badge changes to indicate the different states a file goes through as you collaborate and edit within Microsoft Office documents.

If you're not seeing the Dropbox badge, please check to ensure the following:

  • You have the Dropbox desktop application installed on your computer.
  • The file you're working on is saved in your Dropbox folder.
  • The file you're working on is a Microsoft Office document, opened with Microsoft Office.
  • Your computer is connected to the Internet.
  • Your Dropbox is connected to the Internet.
  • You're on Windows (Vista and above), using Microsoft Word, Excel, or PowerPoint (versions 2007, 2010, or 2013).
  • You’re on a Mac (Mountain Lion and above), using Microsoft Word, Excel, or PowerPoint (version 2011).

Please note that the Dropbox badge will only appear if all of the above are met.